Warranty from Southside Volkswagen

Volkswagen Factory Extended Warranty

All new Volkswagen commercial vehicles purchased from Southside Volkswagen come with a free 3 year / unlimited kilometre new car warranty, as well as a 3 year/ unlimited paint warranty.

All used passenger cars come with a complimentary 3 year / 175,000km AHG Protected Warranty* and 6 months AHG Roadside Assist#.

For added security and peace of mind Volkswagen offer a variety of extended warranty terms ranging from 12- 24 months including Roadside Assistance and unlimited kilometre cover.

Warranty Features 1

New Vehicle Warranty

  • The New Vehicle Warranty is for 3 years unlimited kilometres.
  • The Paint Warranty is for 3 years unlimited kilometres.
  • The Corrosion Warranty of the main steel body structure is 12 years unlimited kilometres. Amarok is 6 years unlimited kilometres.
  • Warranty for accessories fitted on the vehicle at time of delivery is 3 years unlimited kilometres warranty.
  • Warranty for Volkswagen Genuine Parts and Accessories is 2 years unlimited kilometres warranty, exclusions apply.
Warranty Features 1

Volkswagen Factory Extended Warranty

In addition to the standard three year Volkswagen factory warranty, when purchasing your new Volkswagen you now have the ability to purchase an extended warranty for an additional 2 years/unlimited kilometres†. This Extended Warranty is factory backed and also gives you the benefit of a further 2 Years Roadside Assistance.

That means that, once purchased, your car is covered for a period of 5 years/unlimited kilometres and gives you a number of other benefits:

  • 100% backed by Volkswagen Australia.
  • Volkswagen Roadside Assistance for the duration of the warranty.
  • The extended warranty is fully transferable (at no extra cost) if you sell your vehicle during the warranty period, enhancing resale value.
  • The extended warranty guarantees only genuine new replacement parts are used during repairs.
Warranty Features 1

Das WeltAuto Warranty

Das WeltAuto Warranty is exclusive to our certified used vehicle program.

Key benefits include:

  • 12 months unlimited kilometre warranty. Exclusions apply+.
  • 100% backed by Volkswagen Australia.
  • Volkswagen Roadside Assistance for the duration of the warranty.
  • The Das WeltAuto Warranty is fully transferable (at no extra cost) if you sell your vehicle during the warranty period, enhancing resale value.
  • The Das WeltAuto Warranty guarantees only genuine new replacement parts are used during repairs.

Please Note: Paint Warranty is only for first three years from new vehicle Warranty start date and is not extended as part of the Das WeltAuto warranty.


Warranty Features 2

Where to have Warranty Repairs carried out

When a warranty repair is required, it is the responsibility of the owner/customer/agent of the vehicle to report the defect to Southside Volkswagen

All authorised Volkswagen Dealers are able to carry out warranty repairs on all Volkswagen vehicles. All warranty defects must be reported to an authorised Volkswagen Dealer as soon as possible and within a suitable time.

Warranty Features 2

Paint and Corrosion Warranty

Paint and Corrosion Warranty defects must be reported to an authorised Volkswagen Dealer as soon as possible and within a suitable time. These repairs may require the vehicle to be inspected by a representative of Volkswagen Group Australia.

Once approval is given after the submission of a Paint defect report, the repair must be completed within 30 days. If this cannot be carried out approval must be sought from Volkswagen Group Australia.

Warranty Features 2

What is not covered by Warranty

Repairs that do not fall under the term “defects from manufacture” such as: 

  • Wear and tear
  • Motorsport
  • Modifications
  • Misuse
  • Damage
  • Fuel and Oil
  • Environmental Conditions
  • Car Care
  • Reporting
  • Servicing 
  • Tyres

Auto Assure Warranty

There are 4 different levels of cover that Auto Assure offer which includes terms up to 4 years/ 200,000 kms. Top cover Auto Assure warranty includes:

  • Car rental reimbursement – if your car is immobilised for more than two days you will get up to $70 a day for a car hire.
  • Car locksmith services - to replace or repair a car lock, you will be covered up to $100.
  • Car towing – up to the value of $150.
  • Accommodation and travel expenses – if you break down more than 150km from home you will receive up to $100 per day for up to 5 days for emergency accommodation.

*To be eligible you must service the vehicle at Southside Mitsubishi. AHG Protected Warranty excludes vehicles over 10 years old, driven more than 160,000 kms or commercial vehicles. All warranties that we offer are in addition to rights conferred on you by federal and state laws including Australian Consumer Protection. # AHG Roadside Assist excludes vehicles over 10 years old and 3.5 tonnes.