Maintaining your vehicle
You’ve chosen the Volkswagen that’s perfect for you, invested time and money in bringing it home with you.
To protect your guaranteed minimum future value, your Volkswagen must be in an acceptable condition when you return it to us, and be within your stipulated kilometre limit.
Reasonable fair wear and tear from every-day use is only to be expected, but needs to stay within the guidelines set in your contract. You can find the specifics outlined in our Fair Wear and Tear Guide which can be downloaded below.
^The Volkswagen Choice Program consists of an option to require Volkswagen Financial Services to purchase your vehicle at the end of your Volkswagen Financial Services Chattel Mortgage, Consumer Loan or Hire Purchase for a value (known as the Guaranteed Future Value) determined by Volkswagen Financial Services and set out in your contract. The Guaranteed Future Value is not a representation by Volkswagen Financial Services as to the likely market value of your vehicle as at the end of your contract. The option is available on new and demonstrator Volkswagen vehicles for selected models only. Please verify with your dealership vehicles that are eligible for the program. If vehicles are not returned in an acceptable condition, as defined in the terms and conditions or exceed kilometre restrictions the Guaranteed Future Value will be reduced. See the Volkswagen Choice Fair Wear and Tear Guide, downloadable on this page, for more information on the required conditions and circumstances. The cost of the Volkswagen Choice Program is incorporated into the applicable interest rate. Please read the full terms and conditions. Please consider whether these products and services are appropriate for your circumstances. Before acting on any of the information on this page, please seek independent financial and tax advice. Full terms and conditions are available upon application. Available only to approved applicants of Volkswagen Financial Services. Subject to credit assessment. Fees and charges apply. Fleet, government, rental buyers, hire car and chauffeur companies are excluded. Available at participating Volkswagen dealers. Volkswagen Financial Services is a trading name of Volkswagen Financial Services Australia Pty Limited ABN 20 097 071 460. Australian Credit Licence 389344