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Warranty from Southside Volkswagen

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Volkswagen Factory Extended Warranty

All new Volkswagen commercial vehicles purchased from Southside Volkswagen come with a free 3 year / unlimited kilometre new car warranty, as well as a 3 year/ unlimited paint warranty.

All used passenger cars come with a complimentary 3 year / 175,000km AHG Protected Warranty* and 6 months AHG Roadside Assist#.

For added security and peace of mind Volkswagen offer a variety of extended warranty terms ranging from 12- 24 months including Roadside Assistance and unlimited kilometre cover.

Warranty Features 1

5 Year Unlimited New Vehicle KM Warranty

What’s included:

  • 5 Year Unlimited KM Warranty applies to vehicles sold on/after 1 January 2019.
  • 100% backed by Volkswagen.
  • 1 year membership to Volkswagen Roadside Assist.
  • Transferable at no cost enhancing resale value if you sell your vehicle during the warranty period.
     
View full conditions & exclusions
Warranty Features 1

New Vehicle Warranty

  • The New Vehicle Warranty is for 3 years unlimited kilometres.
  • The Paint Warranty is for 3 years unlimited kilometres.
  • The Corrosion Warranty of the main steel body structure is 12 years unlimited kilometres. Amarok is 6 years unlimited kilometres.
  • Warranty for accessories fitted on the vehicle at time of delivery is 3 years unlimited kilometres warranty.
  • Warranty for Volkswagen Genuine Parts and Accessories is 2 years unlimited kilometres warranty, exclusions apply.
     
View full conditions & exclusions
Warranty Features 1

Das WeltAuto Warranty

Das WeltAuto Warranty is exclusive to our certified used vehicle program.

Key benefits include:

  • 12 months unlimited kilometre warranty, exclusions apply.
  • 100% backed by Volkswagen Australia.
  • 1 year membership to Volkswagen Roadside Assist.
  • Transferable at no cost enhancing resale value if you sell your vehicle during the warranty period.
  • Pricing available at participating Volkswagen Dealers.
     
View full conditions & exclusions
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Warranty Features 2

Where to have Warranty Repairs carried out

When a warranty repair is required, it is the responsibility of the owner/customer/agent of the vehicle to report the defect to Southside Volkswagen

All authorised Volkswagen Dealers are able to carry out warranty repairs on all Volkswagen vehicles. All warranty defects must be reported to an authorised Volkswagen Dealer as soon as possible and within a suitable time.

Warranty Features 2

Paint and Corrosion Warranty

Paint and Corrosion Warranty defects must be reported to an authorised Volkswagen Dealer as soon as possible and within a suitable time. These repairs may require the vehicle to be inspected by a representative of Volkswagen Group Australia.

Once approval is given after the submission of a Paint defect report, the repair must be completed within 30 days. If this cannot be carried out approval must be sought from Volkswagen Group Australia.

Warranty Features 2

What is not covered by Warranty

Repairs that do not fall under the term “defects from manufacture” such as: 

  • Wear and tear
  • Motorsport
  • Modifications
  • Misuse
  • Damage
  • Fuel and Oil
  • Environmental Conditions
  • Car Care
  • Reporting
  • Servicing 
  • Tyres
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Auto Assure Warranty

There are 4 different levels of cover that Auto Assure offer which includes terms up to 4 years/ 200,000 kms. Top cover Auto Assure warranty includes:

  • Car rental reimbursement – if your car is immobilised for more than two days you will get up to $70 a day for a car hire.
  • Car locksmith services - to replace or repair a car lock, you will be covered up to $100.
  • Car towing – up to the value of $150.
  • Accommodation and travel expenses – if you break down more than 150km from home you will receive up to $100 per day for up to 5 days for emergency accommodation.
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*To be eligible you must service the vehicle at Southside Mitsubishi. AHG Protected Warranty excludes vehicles over 10 years old, driven more than 160,000 kms or commercial vehicles. All warranties that we offer are in addition to rights conferred on you by federal and state laws including Australian Consumer Protection. # AHG Roadside Assist excludes vehicles over 10 years old and 3.5 tonnes.