Warranty from Southside Volkswagen

Volkswagen Factory Extended Warranty

All new Volkswagen commercial vehicles purchased from Southside Volkswagen come with a free 3 year / unlimited kilometre new car warranty, as well as a 3 year/ unlimited paint warranty.

All used passenger cars come with a complimentary 3 year / 175,000km AHG Protected Warranty* and 6 months AHG Roadside Assist#.

For added security and peace of mind Volkswagen offer a variety of extended warranty terms ranging from 12- 24 months including Roadside Assistance and unlimited kilometre cover.

Five Year Warranty

Five Year Warranty

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

These warranties should not be read as excluding, restricting or modifying your rights and remedies under the Australian Consumer Law (ACL).

The benefits to a consumer given by these warranties are in addition to the other rights and remedies of the consumer under a law in relation to the goods and services to which the warranties relate. A consumer's rights under applicable law prevail to the extent of any inconsistency between these warranty terms and conditions and the law.

Volkswagen 60-Day Policy

If your vehicle suffers a manufacturing defect that renders the vehicle immobile and no longer driveable within 60 days of the date of the purchase, Volkswagen will allow you choose either a refund, replacement or repair of your vehicle without having to prove that a major failure occurred, provided that:

  • you, or a third party, did not cause the defect and did not fail to take reasonable steps to prevent the defect from occurring; and
  • Volkswagen has been given a reasonable opportunity to determine the root cause of the defect (including to confirm that a manufacturing defect rendered the vehicle immobile and no longer driveable within 60 days of the date of the purchase).
Warranty Features 1

5 Year Unlimited New Vehicle KM Warranty

What’s included:

  • 5 Year Unlimited KM Warranty applies to vehicles sold on/after 1 January 2019.
  • 100% backed by Volkswagen.
  • 1 year membership to Volkswagen Roadside Assist.
  • Transferable at no cost enhancing resale value if you sell your vehicle during the warranty period.
     
Warranty Features 1

3 Year Unlimited New Vehicle KM Warranty

  • 3 Year Unlimited KM Warranty applies to vehicles sold prior to 1 October 2018.
  • 100% backed by Volkswagen.
  • 3 years membership to Volkswagen Roadside Assist.
  • Transferable at no cost enhancing resale value if you sell your vehicle during the warranty period.
     
Warranty Features 1

Das WeltAuto Warranty

Das WeltAuto Warranty is exclusive to our certified used vehicle program.

Key benefits include:

  • 12 months limited warranty for vehicles sold on/before 31 October 2018.
  • 100% backed by Volkswagen Australia.
  • 1 year membership to Volkswagen Roadside Assist.
  • Transferable at no cost enhancing resale value if you sell your vehicle during the warranty period.
  • Pricing available at participating Volkswagen Dealers.
     

Auto Assure Warranty

There are 4 different levels of cover that Auto Assure offer which includes terms up to 4 years/ 200,000 kms. Top cover Auto Assure warranty includes:

  • Car rental reimbursement – if your car is immobilised for more than two days you will get up to $70 a day for a car hire.
  • Car locksmith services - to replace or repair a car lock, you will be covered up to $100.
  • Car towing – up to the value of $150.
  • Accommodation and travel expenses – if you break down more than 150km from home you will receive up to $100 per day for up to 5 days for emergency accommodation.

*To be eligible you must service the vehicle at Southside Mitsubishi. AHG Protected Warranty excludes vehicles over 10 years old, driven more than 160,000 kms or commercial vehicles. All warranties that we offer are in addition to rights conferred on you by federal and state laws including Australian Consumer Protection. # AHG Roadside Assist excludes vehicles over 10 years old and 3.5 tonnes.